Welcome to AB Premium Wellness.
By accessing and using our website, purchasing our products, or using our services, you agree to be bound by these Terms & Conditions.
Please read these terms carefully before placing an order.
1. About Us
AB Premium Wellness provides carefully selected traditional Chinese herbs, herbal products, and wellness products to support a healthier lifestyle.
For any enquiries, please contact us.
2. Website Use
By using this website, you agree to:
- Provide accurate information when placing orders or contacting us
- Use this website only for lawful purposes
- Not copy, reproduce, or misuse any content, images, or materials from our website without prior permission
We reserve the right to update, modify, or remove website content without prior notice.
3. Product Information
We make every effort to ensure that product descriptions, images, ingredients, and information provided on our website are accurate.
However:
- Availability of products is subject to stock levels
- Product colours, packaging, and appearance may vary slightly from images shown
- Product information may be updated from time to time
4. Wellness Disclaimer
Our products are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
Individual results may vary. Customers should seek advice from a qualified healthcare professional before using our products, especially if they are:
- Pregnant or breastfeeding
- Taking medication
- Have existing medical conditions
- Unsure whether a product is suitable for them
5. Orders & Payment
By placing an order, you agree that:
- All information provided is accurate and complete
- Orders are subject to product availability and confirmation
- Payment must be completed before orders are processed
We reserve the right to cancel or refuse an order due to reasons including incorrect pricing, payment issues, suspected fraud, or product availability.
6. Pricing
All prices displayed on our website are in Malaysian Ringgit (RM), unless stated otherwise.
Prices may be changed without prior notice. Any changes will not affect orders that have already been confirmed.
7. Delivery
We will process and deliver orders according to the delivery information provided on our website.
Customers are responsible for providing accurate delivery details. AB Premium Wellness is not responsible for delays caused by incorrect addresses, courier delays, or circumstances beyond our control.
8. Returns & Exchanges
Due to the nature of our products, returns or exchanges are only accepted under the following circumstances:
- Incorrect item received
- Damaged product received
- Defective product received
Customers must contact us within 5 days after receiving the order with relevant details and supporting photos.
Products must be unopened, unused, and in their original packaging where applicable.
9. Cancellation of Orders
Order cancellations may only be considered before the order has been processed or shipped.
Once an order has been shipped, cancellation requests cannot be accepted.
10. Intellectual Property
All content on this website, including logos, images, product descriptions, text, and designs, belongs to AB Premium Wellness unless otherwise stated.
Unauthorised use, reproduction, or distribution is prohibited.
11. Privacy
Your personal information will be collected and handled according to our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in our Privacy Policy.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be effective once published on this website.
Customers are encouraged to review this page regularly.
If you have any questions regarding these Terms & Conditions, please contact us.